Five Heart Diamond Necklace

18k Gold Vermeil

• Sterling silver base with gold electroplating
• Looks like pure gold but more affordable
• Durable and hypoallergenic
• Ideal for daily wear

14k & 18k Gold Filled

• Solid gold layer bonded to jeweler's brass
• Contains almost 100x more gold than gold-plated jewelry
• Durable, won't tarnish, and hypoallergenic
• Perfect for everyday wear

Solid Gold

• Pure gold throughout
• Available in 10k, 14k, and 18k
• Extremely durable, won't oxidize or tarnish
• Hypoallergenic and suitable for water

Sterling Silver

• Rhodium-plated for extra shine and durability
• Stamped with '925' for quality
• Long-lasting and resistant to fading

Diamonds

• Handset and hand-painted
• SI1-SI2 clarity and G-H color

For any questions, contact us at armcandymtl@gmail.com.

• Remove Before Showering: Take off your jewelry before showering to avoid damage.
• Apply Products First: Apply perfumes, creams, and hair products before wearing your jewelry.
• Proper Storage: Store your jewelry in a jewelry pouch when not in use.
• Use a Microfiber Cloth: Gently clean your jewelry with a microfiber cloth once a month or if it looks dull or darkened to maintain its luster.
• Buff with a Dry Cloth: If your jewelry appears dull, gently buff it with a dry cloth.
• Professional Cleaning: For more thorough cleaning, take your jewelry to a local jeweler to remove dirt and dust.

For any questions, contact us at armcandymtl@gmail.com.

• Orders in stock are processed within 2-3 business days, excluding weekends and holidays.
• High order volumes may cause slight delays. Please allow extra transit time.
• You'll receive a confirmation email with your tracking number once your order ships. The tracking number will be active within 24 hours.
• Customers are responsible for any customs and taxes.
• ArmCandyMtl is not liable for products damaged or lost during shipping. If your order arrives damaged, contact the carrier (Canada Post or USPS) to file a claim, and save all packaging materials.

For questions, email us at armcandymtl@gmail.com.

Return Policy

• To be eligible for a refund, items must be unused and in original condition with all packaging and invoice number, and the return must be initiated within 10 days of delivery confirmation.
• Refunds are issued after the item is received and inspected.
• After 30 days, only exchanges or store credit are offered.
• Sale items are final sale and not eligible for exchange or store credit.
• Customers are responsible for return shipping costs, taxes, and handling fees. Shipping costs are non-refundable.
• If ArmCandyMtl sends the wrong item, we will cover the shipping costs for the replacement.
• Custom/Special orders require a 30% deposit and are final sale, non-refundable.

Repair Policy

• If your ArmCandyMtl jewelry breaks within 90 days of purchase, we will repair or replace it free of charge, subject to supplier availability.
• The warranty does not cover damages from improper care, accidents, or natural wear and tear.
• Follow our Jewelry Care instructions for best results.
• Return defective or damaged products for evaluation.

For questions, contact us at armcandymtl@gmail.com.