Return Policy

If the customer is not completely satisfied, your piece must be unused and in the original condition for a refund within 10 days of delivery confirmation date.  Customer must get in touch with ARMCANDYMTL before 10 days to start the return process. Merchandise must be unused and include all of the original packaging & invoice number. The refund will be issued once the item/s have been received and inspected by Armcandymtl. After 30 days we will only offer exchange or Credit.

This does not apply to any items purchased on SALE in person or/and from the SALE SECTION online .  Those items on SALE or/and from the SALE SECTION are not eligible for exchange or store credit they are all FINAL SALE. 

If Customer needs to change size of an item the customer is responsible for the return shipping cost, taxes and handling fees on all returns. shipping costs are no-refundable.  

If ARMCANDYMTL made an error and sent the wrong item, we will send you a new replacement item and ARMCANDYMTL will pay for shipping. 

All Custom/Special orders require a 30% deposit and are non-refundable.  All Custom/special Orders are FINAL SALE. 


Repair Policy

If any ARMCANDYMTL jewelry items purchased break within 90 days of your original purchase, ARMCANDYMTL will repair the piece free of charge or replace the piece,  but please be aware that some of our suppliers are limited to quantity and repairs are not always possible or can be delayed.  Warranty does not cover damages caused by improper care, accidents or natural breakdown of material over extended use and time.  Please look at Our Jewelry Care instructions on how best to take care of your Jewelry.  All defective or damaged products should be returned to us for examination and evaluation.


If you have any further questions you can contact our customer support team at our email