Return & Repair Policy

If the customer is not completely satisfied, your piece must be unused and in the original condition for a refund within 10 days of delivery confirmation date.  Merchandise must be unused and include all of the original packaging & invoice number. Please return the merchandise to us for an exchange or a store credit only. No Refunds. 

This does not apply to any items purchased on SALE or/and from the SALE SECTION.  Those items on SALE or/and from the Sale SECTION are not eligible for exchange or store credit they are all FINAL SALE.

Original shipping costs are non-refundable.  Customer is responsible for the return shipping cost, taxes and handling fees on all returns.

If we made an error and sent the wrong item, we will send you a new replacement item and Armcandymtl will pay for shipping. The refund will be issued via the original payment method used at the time of purchase. 

If any ARMCANDYMTL jewelry items purchased break within 60 days of your original purchase, ARMCANDYMTL will repair the piece free of charge or replace the piece,  but please be aware that some of our suppliers are limited to quantity and repairs are not always possible.  Warranty does not cover damages caused by improper care, accidents or natural breakdown of material over extended use and time.  All defective or damaged products should be returned to us for examination and evaluation.

Ship Returns to: 


21 Holtham Rd, Montreal, Quebec Canada H3X3N2

If you have any further questions you can contact our customer support team at our email